Please read carefully the following General Terms and Conditions of Sale and Use of E-commerce Website Haks.com (“Website”). The current document includes important information about duties and rights of the user.
A) TERMS AND CONDITIONS OF SALE
The following Terms and Conditions of Sale (“Terms and Conditions of Sale”) regulate the offer and sale of Haks.com products (“products”) on the e-commerce Website Haks.com (“Website”).
The products shown on the Website are produced and sold by Sharone Hakman (“manufacturer” or “seller”).
The manufacturer and/or the seller can update the following terms and conditions of sales in every moment, without notice.
By submitting an Order Form through the Website, the Customer unconditionally accepts and agrees to comply with these General Terms and Conditions of Sale currently applicable.
1) Purchase Orders
Products can be ordered through the Website from the US.
The Website is reserved for individual customers, offering products for sale solely and exclusively in relation to “end user” or “Consumer”, not for resale. Any resale or distribution of the Products purchased on the Website is strictly prohibited.
Haks.com strives to provide images as close as possible to the Products offered for sale. However, product colors may differ from the actual ones, depending on the I.T. display settings used by the Customer.
The images in the Product Specifications may also differ in terms of shade of color, size, or for any products accessories. So the manufacturer or the seller are not responsible for any complain about the graphical difference in the website products due to such matters.
Prices and offers shown on the website are valid according to the products availability. In the event that an ordered Product is unavailable, the Customer will be immediately notified and will have the chance to cancel or change his purchase order. In case of cancelling and payment already completed, the seller shall refund the Customer for the amount already charged.
Once the Customer has submitted his/her order, he/she receives an “Order receipt confirmation” email acknowledging its receipt. The “Order receipt confirmation” email will show a summary of the essential elements of the order: personal data entered by the Customer, delivery address, details of the products ordered (description and quantity), price details.
The Customer shall be responsible for verifying that given information in the Order Form is correct, by reading it carefully for any mistakes, including the shipping address. If errors are found or the Customer wishes to modify the order once submitted, he/she must provide notification of any corrections. That’s why it is fundamental to check the content of the summary before confirming the order.
Neither Manufacturer nor Seller shall be liable in case of stock outage or unavailability of Products. The manufacturer and/or the seller reserve the right to change or update the products offered on the Website in every moment, without prior notice.
2) Confirmation of the purchase order – binding agreement
The contract between Seller/Manufacturer and the Customer will only be considered as entered into when the seller/manufacturer confirms that the Order has been accepted by sending an Order confirmation email.
After the order has been confirmed by the seller, the Customer unconditionally accepts and agrees to comply with these General Terms and Conditions of Sale in his or her contract with the seller.
The Purchase order may not be amended or cancelled except in the cases provided for herein or according to the applicable law.
The registered datas on the Website represent the proof of the seller-customer transaction.
The data registered by the Website establish the proof of the whole transactions operated between Seller and its customers. In case of dispute between Sellers and one of its customers about a transaction made on the Website, the data registered by the Website are considered as an irrefutable proof of the transaction and its content.
3) Prices and payment methods
All Prices published on the Website are expressed in US Dollars, and do not include shipping costs or applicable taxes.
Haks.com reserves the right to change prices at any time without notice. The Product price that will be charged to the Customer is the one shown on the Website at the time of the Order placement.
You are required to pay for any order placed on the Website immediately when sending your order.
The following payment methods are accepted: Credit/Debit cards from Visa, Mastercard, Discover and Amserican Express.
4) Shipment and delivery
The products will be delivered to the address confirmed on the purchase order. In case of change of the delivery address, the seller shall not be responsible for any failed delivery due to subsequent changes of address.
The customer must pay for the shipping costs associated with the delivery of Products purchased through the Website. Delivery dates are deemed to be estimates only.
Any failure to deliver or late delivery should be reported to our customer service as soon as possible. In order for your claim to be accepted, please notify us of it within a maximum of thirty (30) calendar days from the date of confirmation of your order. Any issue concerning the received goods, has to be reported by the Customer to the seller within 30 days from the confirmed date on the purchase order.
IN ANY CASE, NEITHER SELLER NOR MANUFACTURER SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR OTHER DAMAGES FOR FAILURE TO FILL, OR DELAY OR ERROR IN FILLING ANY ORDER, OR FOR ANY DELAY IN DELIVERY. IN CASE OF PROVEN FAILED DELIVERY ATTRIBUTABLE TO SELLER OR MANUFACTURER, YOU WILL BE ONLY ENTITLED TO REQUEST, ALTERNATIVELY, DELIVERY OF THE SAME PRODUCT FREE OF CHARGE OR REFUND OF THE PURCHASE PRICE PAID.
Customers are also requested, for their own interest, to report any possible damage to the parcels and/or to Products as well as report eventual mismatching in number of delivered parcels.
5) Return rules
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.